Privacy Policy

  

This Privacy Policy applies between you, the User of this Website and The Design Solutions Business Ltd (thereafter also called dsb in this policy), the owner and provider of this Website. dsb takes the privacy of your information very seriously. This Privacy Policy applies to our use of any and all Data collected by us, or provided by you, in relation to your use of our Website.


Definitions and Interpretation


1. In this Privacy Policy, the following definitions are used:


Data

Collectively all information that you submit to dsb via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;


Cookies

A small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website;


Data Protection Laws

Any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR and any national implementing laws, regulations, and secondary legislation, for as long as the GDPR is effective in the UK;


GDPR

The General Data Protection Regulation (EU) 2016/679;


The Design Solution Business Ltd. also We also Us

The Design Solutions Business Ltd, a company incorporated in England and Wales with the registered number 9753100 whose registered office is at 37, Kensington Drive, Four Oaks, Sutton Coldfield, West Midlands. B74 4UD. And also referred to in this document as dsb;


UK and EU Cookie Law

The Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy Electronic Communications (EC Directive) (Amendment) Regulations 2011;


User or You

Any third party that accesses the Website and is not either (i) employed by dsb and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to dsb and accessing the Website in connection with the provision of such services;


Website

The Website that you are currently using , www.dsbltd.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.


2. In this privacy policy, unless the context requires a different interpretation:


a. the singular includes the plural and vice versa;

b. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, schedules or appendices of this Privacy Policy;

c. a reference to a person includes firms, companies, government entities, trusts and partnerships;

d. “including” is understood to mean “including without limitation”;

e. Reference to any statutory provision includes any modification or amendment of it;

f. The headings and sub-headings do not form part of this privacy policy.


Scope of this privacy policy.


3. This privacy policy applies only to the actions of dsb and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we provide to social media websites.


4. For purposes of the applicable Data Protection Laws, dsb is the “data controller”. This means that dsb determines the purposes for which, and the manner in which, your Data is processed.


Data Collected


5. We may collect the following Data, which includes personal Data, from you:


a. data is given to us by you; and

b. data is collected automatically.


How we collect Data


6.  We collect Data in the following:


a. when you contact us through the Website, by telephone, post, email or through any other means;

b. when you use our services;

In each case, in accordance with this Privacy Policy.


Data that is collected automatically


8. To the extent that you access the Website, we will collect your Data automatically; for example:


a. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below headed “Cookies”.


Our use of Data


9. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:


a. improvement of our products/services/information in accordance with this Privacy Policy;


10.  We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this you have the right to object in certain circumstances (see section headed “ Your rights” below).


Who we share Data with


11. We may share your Data with the following groups of people for the following reasons:


a. third part service providers who provide services to us which require the processing of personal Data—to help third party service providers in receipt of any shared Data to perform functions on our behalf to help ensure the Website runs smoothly;

In each case, in accordance with this privacy policy.


Keeping Data Secure


12.  We will use technical and organisational measures to safeguard your Data, for example:


a. Access to any account within our website shall be controlled by a password and a user name that is unique to you.

b. We store your data in a secure manner using secure server(s).


13. Our procedures are with accordance to ISO 27001. This family of standards helps us manage your Data and keep it secure.


14. Technical and organisational measures include measures to deal with any suspected Data breach. If you suspect any misuse or loss or unauthorised access to your Data, please inform us immediately by contacting us via this email address: bob@dsbltd.com


15. If you want detailed information on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by H M Government and leading businesses.


Data retention


16. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.


17. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.


Your Rights


18. You have the following rights in relation to your Data:


a. Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive”. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reason why.

b. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.

c. Right to erase - the right to request that we delete or remove your Data from our systems.

d. Right to restrict our use of your Data - the right to “block” us from using your Data or limit the way in which we can use it.

e. Right to data portability - the right to request that we move, copy or transfer your Data.

f. Right to object - the right to object to our use of your Data including where we use it for our legitimate purposes.


19. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this email address: bob@dsbltd.com


20. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.


21. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.


Links to other websites


22. This website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This Privacy Policy does not extend to your use of such websites. You are advised to read the Privacy Policy or statement of other websites before using them.


Changes of business ownership and control


23. The Design Solutions Business Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of The Design Solutions Business Ltd. Data provided by users will, where it is relevant to any part of our business so transferred along with that part and the new owner or newly appointed controlling party will, under the terms of this Privacy Policy, be permitted to use the Data for the purposes for which it was originally supplied to us.


24. We may also disclose Data to a prospective purchaser of our business or part of it.


25. In the above instances, we will take steps with the aim of ensuring that your privacy is protected.


Cookies


26. This website may place and access certain Cookies on your computer. The Design Solutions Business Ltd uses Cookies to improve your experience of using the website. The Design Solutions Business Ltd has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected at all times.


27. All Cookies used by this Website are used in accordance with current UK & EU Law.


28. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to those Cookies. By giving your consent to the placing of Cookies, you are enabling, The Design Services Ltd to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.


29. This Website may place the following Cookies:


Type of Cookie – Analytical / Purpose Cookie


Purpose - They allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users find what they are looking for easily.


30. You can find a list of Cookies that we use in the Cookies schedule.


31. You can accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.


32. You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.


33. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.


34. For more information generally on Cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete Cookies from your computer.


General


35. You may not transfer any of your rights under this Privacy Policy to any other person. We may transfer our rights under this Privacy Policy where we reasonably believe your rights will not be affected.


36. If any court or competent authority finds that any provision of this Privacy Policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this Privacy Policy will not be affected.


37. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.


38. This agreement will be governed by, and interpreted according to, the law of England and Wales. All disputes arising under the agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.


Changes to this Privacy Policy


39. The Design Solutions Business Ltd reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Privacy Policy on your first use of the Website following the alterations.


Cookies


Below is a list of the Cookies we use. We have tried to ensure this is complete and up-to-date, but if you think we have missed a Cookie or that there is a discrepancy, please let us know.


We use the following Cookies:


Description of Cookie – Analytical

Purpose of Cookie - We use this Cookie to help us analyse how users use the website


Description of Cookie – Performance

Purpose of Cookie - We use this Cookie to ensure the Website performs well